Baobab Social Care Ltd – Somerset
74a, High Street, Street, BA16 0EN · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Somerset
- Registered manager: Craig John Ford
- Run by: Baobab Social Care Ltd
The inspection record
Rated Good overall. Report published 5 August 2025.
“Date of assessment 9 June 2025 to 4 July 2025. We visited the location's office on 12 June 2025. This was a planned assessment.”
“Baobab Social Care Somerset is a domiciliary care provider offering personal care to individuals in their own homes. The Care Quality Commission (CQC) assesses services where personal care, such as assistance with personal hygiene and eating and drinking, is provided. At the time of assessment, Baobab was delivering personal care to 51 people. They were not providing care to children or any support to people in supported living environments.”
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“At the previous inspection, in June 2023, Baobab was found to be in breach of regulations concerning risk management, care planning, and governance. This assessment found significant improvements had been made, and the provider was no longer in breach.”
“Risk management had greatly improved, with personal risk assessments tailored to individual needs. Staffing levels were appropriate, with safe staff recruitment practices in place. Staff received regular, relevant training and understood the importance of person-centred care. Professionals commended staff for being responsive, compassionate, and understanding. Staff reported high morale, strong teamwork, and feeling valued. New staff, especially those from overseas, received excellent, compassionate support. Quality assurance and governance systems were now effective, ensuring accountability, safety, rights protection, and high-quality care. Strong partnerships with health and social care professionals ensured consistent, timely support. The provider demonstrated a commitment to continuous learning, innovation, and improvement. Baobab was recognised as a reliable, responsive provider, actively engaging in sector initiatives and sharing challenges.”
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Older reports from the CQC's previous inspection approach
Inspected 31 May 2023, rated Requires improvement
Frequently asked questions
What services does Baobab Social Care Ltd – Somerset provide?
Baobab Social Care Ltd – Somerset is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Baobab Social Care Ltd – Somerset registered in?
Baobab Social Care Ltd – Somerset is registered in the Somerset local authority area.
What is Baobab Social Care Ltd – Somerset's CQC rating?
Baobab Social Care Ltd – Somerset is rated Good by the Care Quality Commission (report published 5 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-14576115449.
Who is the registered manager at Baobab Social Care Ltd – Somerset?
The registered manager is Craig John Ford.
Who owns Baobab Social Care Ltd – Somerset?
Baobab Social Care Ltd – Somerset is operated by Baobab Social Care Ltd.
When was Baobab Social Care Ltd – Somerset last inspected?
The Care Quality Commission published its latest report on Baobab Social Care Ltd – Somerset on 5 August 2025.
Where is Baobab Social Care Ltd – Somerset located?
Baobab Social Care Ltd – Somerset is located in Street, United Kingdom.
When did Baobab Social Care Ltd – Somerset register with CQC?
Baobab Social Care Ltd – Somerset first registered on 14 December 2022.
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Location
Home-care agencies near Street
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Information disclaimer. Information regarding Baobab Social Care Ltd – Somerset is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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