Woodland Residential Care Home

“Date of inspection: 26 January and 28 January 2026. The service is a residential care home providing support to older people some of whom may be living with dementia and/or mental health conditions. This is the first inspection of Woodland since it was registered with the provider, Sanctuary Care Limited. The inspection was carried out to give the service a rating under the new provider. We have rated the service good in all areas. There were enough staff to support people in line with their needs and preferences. Call bells were answered and we observed staff responding to people’s requests. Staff were recruited safely and completed an induction before starting work. Ongoing training and competency checks helped ensure they had the appropriate skills and knowledge to carry out their roles. People had enough to eat and drink, food was varied and healthy. Staff monitored people’s health and escalated any concerns appropriately. People were supported to access other healthcare agencies when needed. Professionals external to the service were positive about the approach to joint working. Staff understood and respected people’s individual health and social needs. Care plans contained relevant information and were updated regularly. Staff told us they were well supported by the registered manager. Regular staff meetings and bespoke workshops and training had supported the development of a positive shared culture within the service.”