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Unclaimed listing CQC record · synced 12 October 2026

HF Trust – Trelowen

1 Blowing House Lane, St Austell, Cornwall, PL25 5AT · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 16 December 2025

Beds
5
CQC rating
Good
Registered
2011
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Overview

Key facts

Beds5

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 16 December 2025

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“Date of Assessment: 19 November 2025.”

“The service is a residential home providing support to people with a learning disability and autistic people. At the time of the inspection 5 people were living at Trelowen. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

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“The provider was previously in breach of regulations in relation to the premises and the oversight of the service. Improvements were found at this inspection and the provider was no longer in breach of the regulations.”

“The premises had been redecorated, and a new kitchen and bathroom had been installed.”

“People’s health was monitored, when any concerns were identified these were shared with appropriate healthcare professionals and action taken to address the issue. Regular reviews took place to help ensure care and support continued to meet people’s needs.”

“There were enough staff to support people according to their needs and preferences. Staff had completed training relevant to the service, they knew people well and had a good understanding of their needs.”

“Staff told us they were well supported by the registered manager and the wider organisation.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 16 DECEMBER 2025 · CQC LOCATION ID 1-120701883 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

26 Jan 2011

Registered with CQC

HF Trust – Trelowen entered the official register.

16 December 2025

Rated Good overall

Report published 16 December 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 3 October 2023, rated Requires improvement

Inspected 20 September 2017, rated Good

Inspected 18 August 2015, rated Good

Registration details

Registration statusActive
Registered26 January 2011
Registered managerMrs Joanne Troup
Council areaSt Austell and Newquay
Integrated care boardNHS Cornwall and the Isles of Scilly Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

1 Blowing House Lane, St Austell, Cornwall, PL25 5ATOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is HF Trust – Trelowen registered for?

HF Trust – Trelowen is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does HF Trust – Trelowen have?

There are 5 Single Rooms.

What is HF Trust – Trelowen's CQC rating?

HF Trust – Trelowen is rated Good by the Care Quality Commission (report published 16 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-120701883.

How many beds does HF Trust – Trelowen have?

HF Trust – Trelowen is registered for 5 beds.

Who is the registered manager at HF Trust – Trelowen?

The registered manager is Mrs Joanne Troup.

When was HF Trust – Trelowen last inspected?

The Care Quality Commission published its latest report on HF Trust – Trelowen on 16 December 2025.

Where is HF Trust – Trelowen located?

HF Trust – Trelowen is located in St Austell, United Kingdom.

When did HF Trust – Trelowen register with CQC?

HF Trust – Trelowen first registered on 26 January 2011.

How St Austell compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to HF Trust – Trelowen.

4 rated Good or better
2
Good or better Below Good

Care homes near St Austell

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Information disclaimer. Information regarding HF Trust – Trelowen is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.