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Unclaimed listing CQC record · synced 19 October 2026

Whitegates Care Centre Limited

1 Condor Road, Laleham, Staines-upon-thames, TW18 1UG · View on map

Dementia CareNursing CareNursing Dementia CarePhysical disabilitiesSensory impairment
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Requires improvement

Report published 29 July 2024

Beds
51
CQC rating
Requires improvement
Registered
2019

Whitegates Care Centre Limited

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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 29 July 2024

SafeRequires improvement
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledRequires improvement

“Whitegates Care Centre is a nursing home providing care to older people with physical and health related support needs, some of whom also live with dementia. The assessment was completed between 13 February and 15 March 2024. An unannounced site visit to the home was carried out on 13 February 2024.”

“The rating at our last inspection (published 4 May 2023) was requires improvement and the provider was in breach of regulations around providing safe care and medicines management, and good governance. At this assessment we reviewed only 4 quality statements in Safe and Well-Led. The provider made some improvements around governance and risk management since the last inspection. However, not enough improvement was made, and the provider was still in breach of regulation in good governance. We did not review medicines management as part of the breach of regulation in safe care and treatment during this assessment. Following this assessment, the rating has not changed and remains requires improvement.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 29 JULY 2024 · CQC LOCATION ID 1-5438337696 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

7 Feb 2019

Registered with CQC

Whitegates Care Centre Limited entered the official register.

29 July 2024

Rated Requires improvement overall

Report published 29 July 2024 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 16 March 2023, rated Requires improvement

Inspected 16 June 2021, rated Good

Inspected 30 January 2020, rated Requires improvement

Registration details

Registration statusActive
Registered7 February 2019
Registered managerMr Joshua David Barlow
Council areaSpelthorne
Integrated care boardNHS Surrey Heartlands Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

1 Condor Road, Laleham, Staines-upon-thames, TW18 1UGOpen in Google Maps

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Frequently asked questions

What types of care is Whitegates Care Centre Limited registered for?

Whitegates Care Centre Limited is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Physical disabilities and Sensory impairment.

How many Rooms does Whitegates Care Centre Limited have?

There are 51 Single Rooms.

What is Whitegates Care Centre Limited's CQC rating?

Whitegates Care Centre Limited is rated Requires improvement by the Care Quality Commission (report published 29 July 2024). The full CQC inspection report is available at cqc.org.uk/location/1-5438337696.

How many beds does Whitegates Care Centre Limited have?

Whitegates Care Centre Limited is registered for 51 beds.

Who is the registered manager at Whitegates Care Centre Limited?

The registered manager is Mr Joshua David Barlow.

When was Whitegates Care Centre Limited last inspected?

The Care Quality Commission published its latest report on Whitegates Care Centre Limited on 29 July 2024.

Where is Whitegates Care Centre Limited located?

Whitegates Care Centre Limited is located in Staines-upon-thames, United Kingdom.

When did Whitegates Care Centre Limited register with CQC?

Whitegates Care Centre Limited first registered on 7 February 2019.

How Staines-upon-thames compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Whitegates Care Centre Limited.

6 rated Good or better
Good or better Below Good

Care homes near Staines-upon-thames

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Information disclaimer. Information regarding Whitegates Care Centre Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.