Wharfedale House – Care Home Physical Disabilities

“Wharfedale House is a care home which is registered to support older people, younger adults, those with learning disabilities and physical disabilities. The service can support up to 18 people; at the time of the assessment, there were 16 people living at the service, none of whom, had a learning disability as a primary need.”

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“The service has made improvements since the last assessment. People received consistently safe care which met their individual needs. People were provided with good care from staff who were caring and responsive to their needs. Robust governance processes were in place, which supported people to receive person centred care. People and their relatives were involved in making decisions around care. People’s needs were effectively assessed. The service worked well with external agencies to assess, mitigate and manage risks for people.”

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“The service was clean and hygienic, and people’s bedrooms were well personalised. People and their relatives gave positive feedback regarding staff and leaders within the service. Staff knew people well, had a caring approach and promoted peoples’ independence. People and staff felt able to raise any concerns with leaders of the service and felt these would be addressed swiftly and appropriately.”

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“There were some minor environmental issues in the service such as leaks within the roof and areas in need of repair and modernisation. The provider was aware of these concerns and had evidenced this in their service improvement plan.”

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