Skip to main content
Unclaimed listing CQC record · synced 19 October 2026

Westbury Lodge

130 Station Road, Westbury, Wiltshire, BA13 4HT · View on map

Dementia CareResidential CareLearning disabilitiesMental HealthSensory impairment
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Requires improvement

Report published 10 December 2025

Beds
8
CQC rating
Requires improvement
Registered
2012
No photos yet · operators add a full gallery & video with Advanced

Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 10 December 2025

SafeRequires improvement
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledRequires improvement

“Westbury Lodge is a registered care home providing the regulated activity of accommodation for persons who require nursing or personal care to people. At the time of our assessment, there were 8 people using the service. We visited on the 23 July 2025. We completed this assessment due to concerns we had received about the service. During this assessment we looked at all quality statements under the safe and well led key questions.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were not always supported to have maximum choice and control of their lives. Staff did not always provide people with care in the least restrictive way possible and did not always act in their best interests; the policies and systems in the service did not always support this practice.”

Show the full assessment summaryHide the rest of the summary

“Additionally, the provider did not always have accurate medicines records. We also observed some health and safety concerns in the environment, which had not been identified by the provider.”

“However, staff were being supported with supervision and developmental opportunities. People had care records that controlled risk and regular health and safety audits were being completed.”

“The service was in breach of legal regulations in relation to safe care and treatment and governance of the service.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 10 DECEMBER 2025 · CQC LOCATION ID 1-339159564 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

30 Jan 2012

Registered with CQC

Westbury Lodge entered the official register.

10 December 2025

Rated Requires improvement overall

Report published 10 December 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 18 April 2023, rated Requires improvement

Inspected 18 March 2021, rated Good

Inspected 16 August 2017, rated Good

Inspected 28 November 2016, rated Requires improvement

Inspected 4 October 2016, rated Inadequate

Inspected 8 March 2016, rated Inadequate

Inspected 29 January 2015, rated Good

Registration details

Registration statusActive
Registered30 January 2012
Registered managerMrs Lynne Abbott
Council areaSouth West Wiltshire
Integrated care boardNHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

130 Station Road, Westbury, Wiltshire, BA13 4HTOpen in Google Maps

Family reviews

No reviews yet for Westbury Lodge

Reviews on YourCareHome are written by residents and their families. Know this home? Help the next family choosing.

Frequently asked questions

What types of care is Westbury Lodge registered for?

Westbury Lodge is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Learning disabilities, Mental Health and Sensory impairment.

How many Rooms does Westbury Lodge have?

There are 8 Single Rooms.

What is Westbury Lodge's CQC rating?

Westbury Lodge is rated Requires improvement by the Care Quality Commission (report published 10 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-339159564.

How many beds does Westbury Lodge have?

Westbury Lodge is registered for 8 beds.

Who is the registered manager at Westbury Lodge?

The registered manager is Mrs Lynne Abbott.

When was Westbury Lodge last inspected?

The Care Quality Commission published its latest report on Westbury Lodge on 10 December 2025.

Where is Westbury Lodge located?

Westbury Lodge is located in Westbury, United Kingdom.

When did Westbury Lodge register with CQC?

Westbury Lodge first registered on 30 January 2012.

How Westbury compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Westbury Lodge.

5 rated Good or better
1
Good or better Below Good

Care homes near Westbury

Run Westbury Lodge?

Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.

Claim this listing

Information disclaimer. Information regarding Westbury Lodge is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.