West Cliff Hall
West Street, Hythe, Southampton, Hampshire, SO45 6AA · View on map
West Cliff Hall
West Cliff Hall
Overview
Key facts
The inspection record
Overall
Good
Report published 26 February 2025
“West Cliff Hall is registered to provide accommodation for people who require nursing or personal care, this includes supporting people living with dementia. The service can accommodate up to 59 people. At the time of our inspection 53 people were living at the service.”
“The inspection took place between 14 February and 20 February 2025. This inspection consisted of all quality statements under the key questions of safe and well led. We visited the service on 15 February and 16 February 2025.”
Show the full assessment summaryHide the rest of the summary
“This inspection was prompted by concerns about staffing shortages and an increase in events reported by the provider to the local authority and CQC. However, following this inspection we were assured by the arrangements in place to keep people safe. During our inspection we found the service had made improvements and the provider was no longer in breach of regulations. The rating has changed from requires improvement (published January 2021) to good.”
“The registered manager and home manager ensured incidents were investigated, and lessons were learnt to identify and embed good practice. Adverse events were reviewed, and any identified actions were completed by the management team. Reviews were then audited and checked by the provider. These robust systems enabled the management team to make continuous improvements.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
West Cliff Hall entered the official register.
Rated Good overall
Report published 26 February 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 30 September 2020, rated Requires improvement
Inspected 18 December 2017, rated Good
Inspected 23 March 2017, rated Requires improvement
Registration details
Location
Family reviews
No reviews yet for West Cliff Hall
Reviews on YourCareHome are written by residents and their families. Know this home? Help the next family choosing.
Frequently asked questions
What types of care is West Cliff Hall registered for?
West Cliff Hall is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Physical disabilities and Sensory impairment.
How many Rooms does West Cliff Hall have?
There are 59 Single Rooms.
What is West Cliff Hall's CQC rating?
West Cliff Hall is rated Good by the Care Quality Commission (report published 26 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2303510571.
How many beds does West Cliff Hall have?
West Cliff Hall is registered for 59 beds.
Who is the registered manager at West Cliff Hall?
The registered manager is Mrs Repeka Bogi Taukei.
When was West Cliff Hall last inspected?
The Care Quality Commission published its latest report on West Cliff Hall on 26 February 2025.
Where is West Cliff Hall located?
West Cliff Hall is located in Southampton, United Kingdom.
When did West Cliff Hall register with CQC?
West Cliff Hall first registered on 11 January 2016.
How Southampton compares
6 rated care homes nearby
Current overall ratings of the nearest rated homes to West Cliff Hall.
Care homes near Southampton
Run West Cliff Hall?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding West Cliff Hall is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
02380844938