Wentworth Court Care Home

“During the assessment, we visited the service and reviewed the medicines records of 8 people, including care plans and medicines administration records. We also looked at medicines audits, policies and training records. We spoke with staff and managers.”

“The provider had now developed a proactive and positive culture of safety and implemented an effective system to analyse lessons learned and continually identify and embed good practice.”

“Care plans now contained key information regarding the management of risk, and the provider had made improvements to the documentation and recording of incidents where people had experienced distress. Whilst more time was needed for these improvements to be fully embedded, the improvements were evident.”

“The provider had made improvements to the way medicines were managed in the home. We saw significant progress, and the registered manager was working towards ensuring that the new systems were fully embedded alongside ongoing developments.”

“Leaders now demonstrated a good knowledge and understanding of the issues and priorities within the service, and oversight and governance had improved.”