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Unclaimed listing CQC record · synced 12 October 2026

Watford House Residential Home

263 Birmingham Road, Shenstone Wood End, Lichfield, Staffordshire, WS14 0PD · View on map

Dementia CareResidential CarePhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good carried forward

Report published 2 October 2024

Beds
43
CQC rating
Good
Registered
2011
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 2 October 2024

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood carried forward

“The assessment began on 17 May 2024. We undertook the assessment as we had received concerns about a safeguarding incident which had taken place at the service. We completed an inspection site visit on 22 May 2024 to assess the safety of the service. We did not find any outstanding concerns and were assured that people living at Watford House were safe and in receipt of good care.”

“Staff had been trained to recognise and respond to concerns of abuse and knew what actions to take to keep people safe.”

Show the full assessment summaryHide the rest of the summary

“There were processes in place to identify and mitigate people’s risks. Risks assessments guided staff to support people in a safe way to reduce the risk of avoidable harm.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 2 OCTOBER 2024 · CQC LOCATION ID 1-120151490 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

7 Jan 2011

Registered with CQC

Watford House Residential Home entered the official register.

2 October 2024

Rated Good overall

Report published 2 October 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 16 March 2023, rated Good

Inspected 1 March 2022, rated Requires improvement

Inspected 17 May 2021, rated Good

Inspected 26 March 2019, rated Requires improvement

Inspected 11 April 2017, rated Requires improvement

Inspected 7 July 2016, rated Requires improvement

Inspected 4 November 2015, rated Inadequate

Registration details

Registration statusActive
Registered7 January 2011
Registered managerMiss Cheryl Theresa Smith
Council areaTamworth
Integrated care boardNHS Staffordshire and Stoke-on-Trent Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

263 Birmingham Road, Shenstone Wood End, Lichfield, Staffordshire, WS14 0PDOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Watford House Residential Home registered for?

Watford House Residential Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Physical disabilities.

How many Rooms does Watford House Residential Home have?

There are 43 Single Rooms.

What is Watford House Residential Home's CQC rating?

Watford House Residential Home is rated Good by the Care Quality Commission (report published 2 October 2024). The full CQC inspection report is available at cqc.org.uk/location/1-120151490.

How many beds does Watford House Residential Home have?

Watford House Residential Home is registered for 43 beds.

Who is the registered manager at Watford House Residential Home?

The registered manager is Miss Cheryl Theresa Smith.

When was Watford House Residential Home last inspected?

The Care Quality Commission published its latest report on Watford House Residential Home on 2 October 2024.

Where is Watford House Residential Home located?

Watford House Residential Home is located in Lichfield, United Kingdom.

When did Watford House Residential Home register with CQC?

Watford House Residential Home first registered on 7 January 2011.

How Lichfield compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Watford House Residential Home.

4 rated Good or better
2
Good or better Below Good

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Information disclaimer. Information regarding Watford House Residential Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.