Tilsley House Care Home

“Date of Assessment: 2 to 17 October 2025. At our last assessment, we rated this service overall as requires improvement. At this assessment, we rated this service overall as good. Tilsley House Care Home is a residential service providing accommodation and personal care up to 32 adults some who are living with dementia. At the time of the assessment 26 people were living at the service. We carried out this assessment to review actions taken by the provider following our last assessment published in April 2023. We assessed 21 quality statements in safe, effective and well led. The provider was previously in breach of the legal regulations of person-centred care, safe care and treatment in relation to risks to people and medicines and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations. Two recommendations had been made previously in relation to recruitment procedures and supporting people in line with guidance around food and fluid. The provider had made changes and met these recommendations.”

“Improvements had been made at the service to ensure people received safe and person-centred care. There was now a stable and skilled management team who implemented effective governance systems to monitor and assess the quality and safety of the service. Areas for improvement were identified and monitored through a service level action plan.”