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Unclaimed listing CQC record · synced 19 October 2026

The Piers

166 Columbia Road, Ensbury Park, Bournemouth, Dorset, BH10 4DT · View on map

Residential CareLearning disabilitiesPhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 28 January 2026

Beds
3
CQC rating
Good
Registered
2011

The Piers

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Overview

Key facts

Beds3

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 28 January 2026

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“The Piers is a care home providing personal care for up to 3 people with a learning disability and/or autistic people.There were 3 people living at the service during this inspection. The inspection was carried out between 5 December and 11 December 2025. This was a planned inspection.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

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“Person centred care plans and risk assessments were in place for staff to follow. They were reviewed regularly. Staff knew people well and were observed treating people with kindness and dignity. People were encouraged to engage in activities meaningful to them. Staff received training and supervision to support them in their roles. Staff were positive about working at The Piers and felt supported. The provider had systems and processes in place to review and monitor the safety and quality of care.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 28 JANUARY 2026 · CQC LOCATION ID 1-340742493 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

24 Nov 2011

Registered with CQC

The Piers entered the official register.

28 January 2026

Rated Good overall

Report published 28 January 2026 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 12 January 2017, rated Good

Registration details

Registration statusActive
Registered24 November 2011
Registered managerMs Diane Mary Doherty
Council areaBournemouth West
Integrated care boardNHS Dorset Integrated Care Board
Client groupYounger Adults

Location

166 Columbia Road, Ensbury Park, Bournemouth, Dorset, BH10 4DTOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Piers registered for?

The Piers is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Physical disabilities.

How many Rooms does The Piers have?

There are 3 Single Rooms.

What is The Piers's CQC rating?

The Piers is rated Good by the Care Quality Commission (report published 28 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-340742493.

How many beds does The Piers have?

The Piers is registered for 3 beds.

Who is the registered manager at The Piers?

The registered manager is Ms Diane Mary Doherty.

When was The Piers last inspected?

The Care Quality Commission published its latest report on The Piers on 28 January 2026.

Where is The Piers located?

The Piers is located in Bournemouth, United Kingdom.

When did The Piers register with CQC?

The Piers first registered on 24 November 2011.

How Bournemouth compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Piers.

6 rated Good or better
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Information disclaimer. Information regarding The Piers is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.