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Unclaimed listing CQC record · synced 12 October 2026

The Knoll

115 Southchurch Boulevard, Thorpe Bay, Southend On Sea, Essex, SS2 4UR · View on map

Residential CareLearning disabilitiesMental HealthPhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good carried forward

Report published 5 April 2024

Beds
7
CQC rating
Good
Registered
2010

The Knoll

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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 5 April 2024

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood carried forward

“The Knoll is a care home providing personal care to people who may have a learning disability and autism, a mental health diagnosis or a physical disability. At the time of our assessment there were 7 people using the service. The service is in the local community in an adapted building with a large garden. We visited the service on the 13 February 2024.”

“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability.”

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“We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

“We looked at 7 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Assessing needs; Consent to care and treatment; Independence, choice and control; Equity in experiences and outcomes.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 5 APRIL 2024 · CQC LOCATION ID 1-127549108 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

26 Nov 2010

Registered with CQC

The Knoll entered the official register.

5 April 2024

Rated Good overall

Report published 5 April 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 18 August 2020, not rated

Inspected 25 April 2018, rated Good

Inspected 20 October 2015, rated Good

Registration details

Registration statusActive
Registered26 November 2010
Registered managerMiss Tracey Ann Ricketts
Council areaSouthend East and Rochford
Integrated care boardNHS Mid and South Essex Integrated Care Board
Client groupOlder Adults

Location

115 Southchurch Boulevard, Thorpe Bay, Southend On Sea, Essex, SS2 4UROpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Knoll registered for?

The Knoll is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities, Mental Health and Physical disabilities.

How many Rooms does The Knoll have?

There are 7 Single Rooms.

What is The Knoll's CQC rating?

The Knoll is rated Good by the Care Quality Commission (report published 5 April 2024). The full CQC inspection report is available at cqc.org.uk/location/1-127549108.

How many beds does The Knoll have?

The Knoll is registered for 7 beds.

Who is the registered manager at The Knoll?

The registered manager is Miss Tracey Ann Ricketts.

When was The Knoll last inspected?

The Care Quality Commission published its latest report on The Knoll on 5 April 2024.

Where is The Knoll located?

The Knoll is located in Southend On Sea, United Kingdom.

When did The Knoll register with CQC?

The Knoll first registered on 26 November 2010.

How Southend On Sea compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Knoll.

6 rated Good or better
Good or better Below Good

Care homes near Southend On Sea

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Information disclaimer. Information regarding The Knoll is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.