Tanglewood Care Home

“Recruitment processes were robust, ensuring only suitable candidates joined the team. Staff competency was regularly assessed, and the workforce had access to comprehensive training, supervision, and ongoing support to continually develop their skills.”

“Strong governance systems enabled continuous monitoring, review, and improvement planning. People were fully involved in decisions about their care, supported by detailed care plans and risk assessments that safeguarded them from avoidable harm. Leaders fostered a culture of openness, learning, and reflective practice, ensuring high standards were maintained.”

“The team worked collaboratively with health and social care professionals to manage people’s health needs effectively, ensuring guidance was tailored to individual requirements. Equipment was consistently available, well-maintained, and the environment kept clean to minimise infection risks. Medicines were managed and administered safely in line with best practice, supporting people to live healthier lives.”