Summerhill

“At this inspection improvements had been made, and the provider was no longer in breach of legal regulations. Since the last inspection, the registered manager had introduced improvements to the service, including to records to ensure staff had guidance to meet people’s needs in a safe and person-centred way. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Accidents and incidents were investigated, action taken, and lessons learned. There were sufficient trained staff who worked with other professionals to ensure people's needs were met in a safe way.”

“Staff spoke very positively about working at the service and the people they cared for. There were sufficient trained staff who worked well with other professionals to ensure people's needs were met. Staff supported people safely and treated them with kindness and compassion. There was a varied programme of activities. People received a varied diet and enjoyed a positive dining experience. People, relatives and staff spoke positively about the service and management.”