Stambridge Meadows Care Home

“During our assessment we identified infection prevention and environmental risks had not always been effectively managed. Despite this, the service did appear clean, and staff had been trained in infection control and had access to appropriate person protective equipment (PPE).”

“Care plans were in place and did contain risk assessments, however, records and charts did not always provide clear assurances risks had been appropriately monitored, mitigated or escalated. Care plans we viewed did contain people’s personal information and histories. People and their relatives were being encouraged to be involved in care planning.”

“We found there was enough staff to support people’s needs and peoples feedback also reflected this. Training records showed staff had completed training to safely carry out their roles, with updates provided to ensure their skills remained current. Staff knew how to recognise and report safeguarding concerns. People’s relatives spoke positively about the visibility and support from the registered manager. Staff described a positive culture and felt able to raise concerns and supported by the management team.”

“Action plans were in place, and some improvements had been identified and made, however, concerns identified during this assessment showed governance systems were not fully effective. Oversight gaps meant care, records and risk management were not always consistent, exposing people to avoidable risks.  ”