St Peter's House
29 Out Risbygate, Bury St. Edmunds, IP33 3RJ · View on map
St Peter's House
St Peter's House
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 9 January 2025
“St Peter's House is a residential care home providing the regulated activity of accommodation for person's who require nursing or personal care for up to 66 people. The service does not provide nursing care. The service provides support to older people some of whom are living with dementia. At the time of our inspection there were 61 people using the service.”
“We carried out this inspection from 15 August to 29 August 2024 and visited the service on 15, 21 and 22 August 2024. This assessment was carried out following concerns shared with us about the care people were receiving at the service.”
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“People's complaints were not always documented or promptly responded to. Governance processes were in place however improvement was needed to ensure a robust audit trail of actions taken and communication improved.”
“The building was clean, well decorated and there was an ongoing refurbishment plan in place. Staff we spoke with said they were well supported. People and relatives were, overall, positive about the care and support received. We observed positive and caring interactions between staff and people.”
“We looked at 16 quality statements across 4 key questions. Our overall rating of this service remains requires improvement. We found 2 continued breaches of legal regulations in relation to safe care and treatment and governance arrangements. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
St Peter's House entered the official register.
Rated Requires improvement overall
Report published 9 January 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 13 July 2023, rated Requires improvement
Inspected 5 May 2022, rated Good
Inspected 11 November 2017, rated Outstanding
Inspected 3 September 2015, rated Good
Registration details
Location
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Frequently asked questions
What types of care is St Peter's House registered for?
St Peter's House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health.
How many Rooms does St Peter's House have?
There are 66 Single Rooms.
What is St Peter's House's CQC rating?
St Peter's House is rated Requires improvement by the Care Quality Commission (report published 9 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-9976760806.
How many beds does St Peter's House have?
St Peter's House is registered for 66 beds.
Who is the registered manager at St Peter's House?
The registered manager is Mrs Janette Elizabeth Jane Pochin.
When was St Peter's House last inspected?
The Care Quality Commission published its latest report on St Peter's House on 9 January 2025.
Where is St Peter's House located?
St Peter's House is located in Bury St. Edmunds, United Kingdom.
When did St Peter's House register with CQC?
St Peter's House first registered on 11 December 2020.
How Bury St. Edmunds compares
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Information disclaimer. Information regarding St Peter's House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.