St Margarets Nursing Home

“We assessed all quality statements under the 4 key questions; Safe, Effective, Responsive and Well-led. The service is a nursing home providing support to up to 32 older people. At the time of our assessment 30 people were living at St Margarets Nursing Home.”

“The provider was previously in breach of the regulations in relation to person centred care, need for consent, safe care and treatment, and governance. Improvements were found at this assessment, and the provider was no longer in breach of the regulations.”

“Window restrictors were now installed throughout the service, and all radiators were now equipped with covers. Risks to people’s wellbeing associated with their support needs had been identified and mitigated. Necessary referrals for support from professionals had been made and choking risks mitigated.”

“Staffing levels were sufficient to meet people’s needs and staff responded promptly to people’s request for support.”

“People’s capacity to make decisions had been appropriately assessed and where necessary decisions were consistently made in people’s best interests. Necessary applications for the authorisation of restrictive care plans had been made to the local authority.”

“People’s care plans had been updated and accurately reflected current support needs. Staff accurately recorded the support they provided.”

“Governance systems had improved and necessary audits were completed to drive improvements. Staff were well supported and recognised the positive changes made to the service since the last assessment.”