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Unclaimed listing CQC record · synced 12 October 2026

St Andrews House

19 St Andrews Road, Earlsdon, Coventry, West Midlands, CV5 6FP · View on map

Residential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvement carried forwardCaring Requires improvementResponsive Requires improvementWell-led Requires improvement

Report published 19 June 2024

Beds
35
CQC rating
Requires improvement
Registered
2011
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Overview

Key facts

Beds35

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 19 June 2024

SafeRequires improvement
EffectiveRequires improvement carried forward
CaringRequires improvement
ResponsiveRequires improvement
Well-ledRequires improvement

“St Andrews House is a care home providing personal care for up to 35 people, including those living with dementia. At the time of the assessment there were 24 people living at the service. We carried out our on-site assessment on 14 March 2024, off-site activity started on 15 March 2024 and ended on 16 March 2024. We looked at 13 quality statements, Learning Culture, Safeguarding, Involving people to manage risks, Safe environments, Infection prevention and control, Safe and effective staffing and Medicines optimisation. Independence, choice and control. Equity in experiences and outcomes. Capable, compassionate and inclusive leaders, Freedom to speak up, Governance and assurance.”

“At our last visit to this service on 28 November 2023, we found people were at risk of avoidable harm because risk management was not effective. The provider had failed to have systems and processes in place to manage risks. This was in breach of regulation 12 (Safe care and treatment) and regulation 17 (Good governance). At this assessment we found improvements had been made and the provider was no longer in breach of the regulations.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 19 JUNE 2024 · CQC LOCATION ID 1-131719832 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

17 Jan 2011

Registered with CQC

St Andrews House entered the official register.

19 June 2024

Rated Requires improvement overall

Report published 19 June 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 28 November 2023, rated Inadequate

Inspected 12 June 2023, rated Requires improvement

Inspected 17 August 2022, rated Inadequate

Inspected 30 July 2020, rated Requires improvement

Inspected 19 November 2019, rated Requires improvement

Inspected 14 June 2017, rated Good

Inspected 8 January 2015, rated Good

Registration details

Registration statusActive
Registered17 January 2011
Registered managerMiss Alexis Jade Keenan, Ms Madeleine Jane Relf
Council areaCoventry South
Integrated care boardNHS Coventry and Warwickshire Integrated Care Board
Client groupOlder Adults

Location

19 St Andrews Road, Earlsdon, Coventry, West Midlands, CV5 6FPOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is St Andrews House registered for?

St Andrews House is registered with the Care Quality Commission (CQC) to provide Residential Care.

How many Rooms does St Andrews House have?

There are 35 Single Rooms.

What is St Andrews House's CQC rating?

St Andrews House is rated Requires improvement by the Care Quality Commission (report published 19 June 2024). The full CQC inspection report is available at cqc.org.uk/location/1-131719832.

How many beds does St Andrews House have?

St Andrews House is registered for 35 beds.

Who is the registered manager at St Andrews House?

The registered manager is Miss Alexis Jade Keenan, Ms Madeleine Jane Relf.

When was St Andrews House last inspected?

The Care Quality Commission published its latest report on St Andrews House on 19 June 2024.

Where is St Andrews House located?

St Andrews House is located in Coventry, United Kingdom.

When did St Andrews House register with CQC?

St Andrews House first registered on 17 January 2011.

How Coventry compares

4 rated care homes nearby

Current overall ratings of the nearest rated homes to St Andrews House.

2 rated Good or better
2
Good or better Below Good

Care homes near Coventry

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Information disclaimer. Information regarding St Andrews House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.