Earlsdon Lodge Care Home

“This unannounced assessment assessed 15 quality statements across Safe and Well Led only. This was the first assessment of Earlsdon Lodge Care Home under the new provider, Earlsdon Care Ltd which was registered with the Care Quality Commission on 21 December 2022. This assessment was completed due to information of concern received about the management of risk related to people's health and wellbeing, and good governance. This unannounced assessment examined those risks.”

“Staff had access to policies and procedures to support them in their role and ensure they worked in accordance with the providers expectations. Sometimes records were not sufficiently clear to show they had always been followed.”

“Risks associated with people’s needs and their home environment were assessed, and relatives felt their family members were safe. Staff had access to ongoing training and support to help them meet people’s needs safely. Sometimes staffing arrangements were not effective in ensuring risks were managed safely and consistently. Some areas of the home required improved cleaning to help prevent the risk of infection.”

“Managers made sure recruitment checks were undertaken on all staff to ensure only those individuals that were deemed suitable and fit would be employed to support people at the service.”

“The provider had audit systems and processes in place to help ensure staff followed safe policies and procedures. Health and safety checks were undertaken to assist in ongoing monitoring. Some records were not sufficiently detailed or accurate which meant it was not clear safe and consistent care and support was always provided.”