Squeaks House Residential Care Home
Steeple Road, Southminster, Essex, CM0 7BD · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 14 November 2025
“Date of Assessment: 12 and 13 March 2025. The service is a residential care home for up to 29 individuals, providing personal care and accommodation to older people and including those living with dementia. There were 23 people using the service at the time of our assessment. We found 4 breaches of regulation relating to person centred care, consent, risk management and governance.”
“The provider did not ensure all risks to people’s safety and wellbeing were identified or provided enough detail as to how these should be mitigated. Not all care plans accurately reflected all of a person’s care and support needs. People’s capacity to consent to care and support had not always been assessed in line with the Mental Capacity Act 2005 [MCA].”
Show the full assessment summaryHide the rest of the summary
“Whilst people and those acting on their behalf were happy with the care and support provided, not all care and support provided by staff was person centred to meet people’s needs. Observations of staff’s practice did not provide assurance staff were skilled and competent to effectively apply their learning in their everyday practice. Improvements were required to the providers recruitment, staff training, supervision and induction practices.”
“Governance systems were not effective in identifying or addressing areas for improvement. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Squeaks House Residential Care Home entered the official register.
Rated Requires improvement overall
Report published 14 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 28 October 2019, rated Good
Inspected 28 February 2017, rated Good
Inspected 12 January 2016, rated Requires improvement
Registration details
Location
Family reviews
No reviews yet for Squeaks House Residential Care Home
Reviews on YourCareHome are written by residents and their families. Know this home? Help the next family choosing.
Frequently asked questions
What types of care is Squeaks House Residential Care Home registered for?
Squeaks House Residential Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.
How many Rooms does Squeaks House Residential Care Home have?
There are 29 Single Rooms.
What is Squeaks House Residential Care Home's CQC rating?
Squeaks House Residential Care Home is rated Requires improvement by the Care Quality Commission (report published 14 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-130736185.
How many beds does Squeaks House Residential Care Home have?
Squeaks House Residential Care Home is registered for 29 beds.
Who is the registered manager at Squeaks House Residential Care Home?
The registered manager is Miss Kelly Gray.
When was Squeaks House Residential Care Home last inspected?
The Care Quality Commission published its latest report on Squeaks House Residential Care Home on 14 November 2025.
Where is Squeaks House Residential Care Home located?
Squeaks House Residential Care Home is located in Southminster, United Kingdom.
When did Squeaks House Residential Care Home register with CQC?
Squeaks House Residential Care Home first registered on 14 January 2011.
How Southminster compares
6 rated care homes nearby
Current overall ratings of the nearest rated homes to Squeaks House Residential Care Home.
Care homes near Southminster
Run Squeaks House Residential Care Home?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Information disclaimer. Information regarding Squeaks House Residential Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01621772385