Southborough Care Home
9-11 Southborough Road, Chelmsford, Essex, CM2 0AG · View on map
Southborough Care Home
Southborough Care Home
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 10 March 2025
“Date of Assessment: 28 January 2025 to 31 January 2025. The service is a care home providing support to older people including those living with dementia. The service is also registered to provide care for people with a learning disability and or autistic people, although at the time of assessment people’s primary need was that of an older person. There were 12 people using the service at the time of the assessment. We found 2 breaches of regulations relating to medicines and governance.”
“People were not always receiving their medicines safely. Governance processes required improvement as medicine audits had not picked up the concerns we found.”
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“Safeguarding processes were now in place to keep people safe from avoidable harm and abuse. Risk assessments had been completed Some concerns were identified with the environment, however the registered manager took immediate action to rectify them.”
“Staffing numbers were being maintained to keep people safe and people’s physical needs were met. However, we found staffing levels did not always provide opportunity for people to be involved in activities and interaction unrelated to tasks was minimal.”
“Staff received an induction and on-going training to ensure they could provide care based on current best practice when supporting people. Supervision records did not assure us meetings with staff followed best practice.”
“People received care from staff who were kind and caring. People had developed positive relationships with staff who had a good understanding of their needs and preferences.”
“Care plans contained information about people’s individual needs and how staff should support them. However, there was limited opportunities for people to be involved in activities.”
“The registered manager was responsive to concerns raised and acted promptly to address these.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Southborough Care Home entered the official register.
Rated Requires improvement overall
Report published 10 March 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 24 February 2022, not rated
Inspected 23 June 2020, not rated
Inspected 21 November 2018, rated Good
Inspected 25 August 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Southborough Care Home registered for?
Southborough Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Learning disabilities.
How many Rooms does Southborough Care Home have?
There are 12 Single Rooms.
What is Southborough Care Home's CQC rating?
Southborough Care Home is rated Requires improvement by the Care Quality Commission (report published 10 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-233699100.
How many beds does Southborough Care Home have?
Southborough Care Home is registered for 12 beds.
Who is the registered manager at Southborough Care Home?
The registered manager is Ms Nicola Gardener.
When was Southborough Care Home last inspected?
The Care Quality Commission published its latest report on Southborough Care Home on 10 March 2025.
Where is Southborough Care Home located?
Southborough Care Home is located in Chelmsford, United Kingdom.
When did Southborough Care Home register with CQC?
Southborough Care Home first registered on 7 August 2011.
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Information disclaimer. Information regarding Southborough Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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