South Collingham Hall
Newark Road, Collingham, Newark, Nottinghamshire, NG23 7LE · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 21 July 2026
“Dates of assessment: 16 June to 24 June 2026. This assessment was carried out due to concerns received around staffing and quality of care. South Collingham Hall is a care home which supports up to 33 people at the time of the assessment there were 15 people living at the home, some of whom lived with dementia.”
“We found significant failings in safety, leadership, governance, and oversight. Risks to people were not consistently identified, assessed, monitored, or mitigated, resulting in people being exposed to avoidable harm.”
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“Care records, risk assessments, and care plans were often inconsistent, incomplete, or not updated to reflect people’s current needs. Safeguarding processes were ineffective, with some concerns not appropriately reported or escalated. The provider could not demonstrate that legal requirements relating to mental capacity, best interest decisions, and Deprivation of Liberty Safeguards (DoLS) had been consistently met.”
“Environmental and infection control risks were present, including trip hazards, strangulation risks, poor cleanliness, and damaged surfaces that could not be effectively cleaned. Staffing levels, particularly at night, were insufficient to meet people’s needs safely, and not all staff had received the training required to carry out their roles effectively.”
“Medicines were not always managed safely, with concerns relating to storage temperatures, PRN medication protocols, prescribed creams, and systems for monitoring the administration of time-critical medicines.”
“The provider lacked effective leadership, governance systems, and managerial oversight. Audits and quality assurance processes failed to identify serious concerns, meaning opportunities to improve care and safety were missed. There was no effective learning culture, and incidents, safeguarding concerns, and risks were not consistently reviewed, investigated, or used to drive improvements.”
“During the assessment, many of the concerns identified were fed back to the provider, who took immediate action to address some of the most significant risks. However, the overall findings demonstrated a service that required substantial improvement to ensure people received safe, effective, and well-led care.”
“We identified 3 breaches of regulation relating to safe care and treatment, safeguarding and good governance.”
“In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
South Collingham Hall entered the official register.
Rated Requires improvement overall
Report published 21 July 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 22 October 2019, rated Good
Inspected 11 March 2019, rated Inadequate
Inspected 31 January 2018, rated Requires improvement
Inspected 25 May 2017, rated Requires improvement
Inspected 14 December 2016, rated Requires improvement
Inspected 4 October 2016, rated Requires improvement
Inspected 28 January 2016, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is South Collingham Hall registered for?
South Collingham Hall is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults over 65 yrs, Dementia, Mental health conditions and Physical disabilities.
How many Rooms does South Collingham Hall have?
There are 33 Single Rooms.
What is South Collingham Hall's CQC rating?
South Collingham Hall is rated Requires improvement by the Care Quality Commission (report published 21 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-119314674.
How many beds does South Collingham Hall have?
South Collingham Hall is registered for 33 beds.
When was South Collingham Hall last inspected?
The Care Quality Commission published its latest report on South Collingham Hall on 21 July 2026.
Where is South Collingham Hall located?
South Collingham Hall is located in Newark, United Kingdom.
When did South Collingham Hall register with CQC?
South Collingham Hall first registered on 9 November 2010.
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Information disclaimer. Information regarding South Collingham Hall is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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