Saivi House

“Saivi House is a ‘care home’ providing personal care and support to people with learning disabilities and/or autistic spectrum. At the time of the assessment, the service was supporting 4 people. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. We conducted this assessment in response to concerns raised to both CQC and the local authority regarding management of the home, appropriate documentation, staffing levels and quality of care. There was also a local authority investigation into a safeguarding concern. We assessed a total of 32 quality statements from the safe, caring, effective, responsive and well-led key questions. During the inspection, we also did general observations and used the short observational framework for inspectors (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. At our last assessment, we rated the home good across the 5 key questions of safe, effective, caring, responsive and well-led. At this assessment, we found the service remained good.”

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found the provider was meeting the principles of this.”