Ryefield Court

“The service was previously registered under a different provider. This was the first assessment of the service since they were registered with this provider on 17 February 2023. We have rated the service good.”

“We identified some improvements were needed with medicines management. Whilst people received their medicines as prescribed, some systems and records needed improvement. We discussed this with the registered manager who shared evidence of improvements they were making.”

“Risks to people’s safety and wellbeing were assessed and planned for. There were enough staff to keep people safe and meet their needs. People lived in a safe, clean and well-maintained environment. The provider had systems for investigating and responding to accidents, incidents, complaints and safeguarding concerns.”

“The provider assessed people’s needs and choices. They consulted people when they planned and reviewed their care. Staff worked with other healthcare professionals to make sure people’s needs were monitored and met. People were able to make choices and consented to their care.”

“Staff were kind, caring and people felt well supported. People took part in a range of social activities and were encouraged to be independent and try new things.”

“Staff were happy working at the service. They felt supported and had opportunities to learn and develop in their role.”

“The provider had a range of audits and checks designed to monitor and improve quality at the service. The staff worked in partnership with others to follow best practice.”