Rhodsac Care Home

“This service provides accommodation and care for up to 4 people with a learning disability and autistic people. As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives.”

“People did not always receive safe care and treatment, because risks had not always been assessed or planned for. Staff had not always identified, investigated or reported abuse. The environment was not always safely maintained. Medicines were not always managed in a safe way.”

“The provider’s systems for monitoring and improving quality had not always been effective. They had not carried out robust checks on staff and audits had not identified areas for improvement. Staff had failed to assess people’s mental capacity to make different decisions and care plans had not been updated with changes in their needs.”

“We found 3 breaches of legal regulations in relation to safe care and treatment, environmental safety, safeguarding service users from abuse and improper treatment and governance arrangements. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representation and/ or appeals have been concluded.”