The Willows Care Home
Heathercroft, Great Linford, Milton Keynes, Buckinghamshire, MK14 5EG · View on map
The Willows Care Home
The Willows Care Home
Overview
Key facts
The inspection record
Overall
Good
Report published 9 April 2025
“Date of assessment 04 February 2025 to 11 February 2025. The Willows is a residential care”
“home with nursing provision. The service supports older people, those living with dementia,”
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“physical disabilities and nursing needs.”
“This inspection was prompted following us receiving information of concern. We carried out this”
“inspection to follow up on these concerns.”
“Staff provided care that was safe, and people’s needs were assessed appropriately. However,”
“we found care plans were not always person centred. There were several planned activities in”
“communal spaces which people told us they enjoyed, however where people were in bed for”
“significant periods of time due to their needs, there were limited opportunities for engagement.”
“Medicines were managed safely. The provider had a positive and proactive culture of safety.”
“Staff were aware of how to keep people safe from the risk of harm and abuse.”
“People were supported to maintain good physical health and staff worked with people to live”
“healthier lives. Staff treated people with kindness and compassion. The provider had systems in”
“place to gather and act upon feedback. Leaders were visible and understood their”
“responsibilities. Staff told us they felt valued and supported.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Willows Care Home entered the official register.
Rated Good overall
Report published 9 April 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 13 March 2023, rated Good
Inspected 24 December 2021, not rated
Inspected 28 May 2019, rated Good
Inspected 29 March 2017, rated Good
Inspected 28 April 2015, rated Good
Registration details
Location
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Frequently asked questions
What types of care is The Willows Care Home registered for?
The Willows Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.
How many Rooms does The Willows Care Home have?
There are 130 Single Rooms.
What is The Willows Care Home's CQC rating?
The Willows Care Home is rated Good by the Care Quality Commission (report published 9 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-124725658.
How many beds does The Willows Care Home have?
The Willows Care Home is registered for 130 beds.
Who is the registered manager at The Willows Care Home?
The registered manager is Mr Sahr Moseray.
When was The Willows Care Home last inspected?
The Care Quality Commission published its latest report on The Willows Care Home on 9 April 2025.
Where is The Willows Care Home located?
The Willows Care Home is located in Milton Keynes, United Kingdom.
When did The Willows Care Home register with CQC?
The Willows Care Home first registered on 21 January 2011.
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Information disclaimer. Information regarding The Willows Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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