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Unclaimed listing CQC record · synced 19 October 2026

Queensway House

Jupiter Drive, Hemel Hempstead, Hertfordshire, HP2 5NP · View on map

Dementia CareNursing CareNursing Dementia Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding
Safe GoodWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 15 October 2021

Beds
80
CQC rating
Good
Registered
2017

Queensway House

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Overview

Key facts

Beds80

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Inspected 15 October 2021

SafeGood
Well-ledRequires improvement
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 15 OCTOBER 2021 · CQC LOCATION ID 1-3614318020 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

8 May 2017

Registered with CQC

Queensway House entered the official register.

15 October 2021

Rated Good overall

Inspected 15 October 2021 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 23 March 2021, rated Requires improvement

Inspected 18 October 2018, rated Good

Registration details

Registration statusActive
Registered8 May 2017
Registered managerMiss Charlotte Louise Ford
Council areaHemel Hempstead
Integrated care boardNHS Hertfordshire and West Essex Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Jupiter Drive, Hemel Hempstead, Hertfordshire, HP2 5NPOpen in Google Maps

Family reviews

3.5
out of 5
Based on 1 review
Facilities3.5
Care3.5
Cleanliness4.0
Dignity3.5
Food2.5
Staff4.0
Management3.0
Activities3.5
Safety3.5
Rooms3.5
Value3.5
A AnonymousNov 2013 · Imported from our previous site

The care of dementia patients is good; the staff look after my relative in a way that allows her to feel independent even though she is unable to make the correct decisions for herself most of the time. The staff are friendly and calm. The home is active and the residents seem settled; there is a real sense of integration and community within the home, We have used Queensway for respite care previously and our relative now lives here permanently.

Frequently asked questions

What types of care is Queensway House registered for?

Queensway House is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.

How many Rooms does Queensway House have?

There are 80 Single Rooms.

What is Queensway House's CQC rating?

Queensway House is rated Good by the Care Quality Commission (inspected 15 October 2021). The full CQC inspection report is available at cqc.org.uk/location/1-3614318020.

How many beds does Queensway House have?

Queensway House is registered for 80 beds.

Who is the registered manager at Queensway House?

The registered manager is Miss Charlotte Louise Ford.

When was Queensway House last inspected?

The Care Quality Commission last inspected Queensway House on 15 October 2021.

Where is Queensway House located?

Queensway House is located in Hemel Hempstead, United Kingdom.

When did Queensway House register with CQC?

Queensway House first registered on 8 May 2017.

How Hemel Hempstead compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Queensway House.

5 rated Good or better
1
Good or better Below Good

Care homes near Hemel Hempstead

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Information disclaimer. Information regarding Queensway House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.