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Unclaimed listing CQC record · synced 19 October 2026

Portelet Manor Rest Home

23/25 Florence Road, Boscombe, Bournemouth, Dorset, BH5 1HJ · View on map

Dementia CareResidential CareMental Health
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe Good carried forwardEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 12 March 2025

Beds
28
CQC rating
Good
Registered
2017
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Overview

Key facts

Beds28

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 12 March 2025

SafeGood carried forward
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Date of assessment: 14 November 2024 to 10 February 2025”

“We assessed 3 quality statements from the well-led key question. The scores for these areas have been combined with scores based on the key question ratings from the last assessment.”

Show the full assessment summaryHide the rest of the summary

“Our overall rating remains good.”

“We carried out this assessment to check the provider had addressed the issues we raised at our previous assessment in April 2024.”

“The service had made improvements and is no longer in breach of regulations. The management team now had oversight of the service. There were effective systems for assessing, monitoring and improving the quality and safety of the service. These included regular audits of various aspects of care and record keeping, of health and safety, and of how the service was run. Any shortfalls were addressed and put right. The management team notified CQC of significant events, as required in law. This helps CQC monitor the services we regulate.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 12 MARCH 2025 · CQC LOCATION ID 1-4521475367 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

1 Dec 2017

Registered with CQC

Portelet Manor Rest Home entered the official register.

12 March 2025

Rated Good overall

Report published 12 March 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 28 June 2023, rated Requires improvement

Inspected 10 November 2018, rated Good

Registration details

Registration statusActive
Registered1 December 2017
Council areaBournemouth East
Integrated care boardNHS Dorset Integrated Care Board
Client groupOlder Adults

Location

23/25 Florence Road, Boscombe, Bournemouth, Dorset, BH5 1HJOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Portelet Manor Rest Home registered for?

Portelet Manor Rest Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health.

How many Rooms does Portelet Manor Rest Home have?

There are 28 Single Rooms.

What is Portelet Manor Rest Home's CQC rating?

Portelet Manor Rest Home is rated Good by the Care Quality Commission (report published 12 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4521475367.

How many beds does Portelet Manor Rest Home have?

Portelet Manor Rest Home is registered for 28 beds.

When was Portelet Manor Rest Home last inspected?

The Care Quality Commission published its latest report on Portelet Manor Rest Home on 12 March 2025.

Where is Portelet Manor Rest Home located?

Portelet Manor Rest Home is located in Bournemouth, United Kingdom.

When did Portelet Manor Rest Home register with CQC?

Portelet Manor Rest Home first registered on 1 December 2017.

How Bournemouth compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Portelet Manor Rest Home.

5 rated Good or better
1
Good or better Below Good

Care homes near Bournemouth

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Information disclaimer. Information regarding Portelet Manor Rest Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.