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Unclaimed listing Care Inspectorate record · updated 19 May 2026

Phoenix Futures National Specialist Family Service, Harper House

92 Canal Street, Saltcoats, KA21 5JB · View on map

Residential Care
Regulated by the Care Inspectorate · Scotland Full report ↗
4 · Good Grade out of 6
123456
Wellbeing support 6 — ExcellentLeadership 4 — Good

Care Inspectorate grades key questions 1–6 · graded 16 Jul 2026

Beds
42
Care Inspectorate rating
4 · Good
Registered
2022
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Overview

Phoenix Futures National Specialist Family Service, Harper House is a residential care home located in Saltcoats, North Ayrshire, Scotland, KA21 5JB. The home can accommodate up to 44 residents.

The home provides Residential Care services. It is operated by Phoenix House Trading as Phoenix Futures.

Key facts

The inspection record

Care InspectorateScotland's regulator of care services — grades run 1 (Unsatisfactory) to 6 (Excellent)

Overall grade

4 · Good

How well do we support people's wellbeing6 — Excellent
How good is our leadership4 — Good
Themes graded 4–6
LAST GRADED 16 JUL 2026 · CS NUMBER CS2022000284 View full Care Inspectorate report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

21 Sep 2022

Registered with the Care Inspectorate

Phoenix Futures National Specialist Family Service, Harper House entered the official register.

16 Jul 2026

Graded 4 · Good

Grades published by the Care Inspectorate.

19 May 2026

Record last synced

Details refreshed from the Care Inspectorate's official feed. We re-sync weekly.

Registration details

Registration statusActive
Registered21 September 2022
Registered managerDonatella Olisterno
Council areaNorth Ayrshire
Health boardAyrshire and Arran
Client groupOlder Adults
Staff (FTE)21

Location

92 Canal Street, Saltcoats, KA21 5JBOpen in Google Maps

Family reviews

No reviews yet for Phoenix Futures National Specialist Family Service, Harper House

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Frequently asked questions

What types of care is Phoenix Futures National Specialist Family Service, Harper House registered for?

Phoenix Futures National Specialist Family Service, Harper House is registered with the Care Inspectorate to provide Residential Care.

How many Rooms does Phoenix Futures National Specialist Family Service, Harper House have?

There are 2 Single Rooms.

How many beds does Phoenix Futures National Specialist Family Service, Harper House have?

Phoenix Futures National Specialist Family Service, Harper House is registered for 42 beds.

Who is the registered manager at Phoenix Futures National Specialist Family Service, Harper House?

The registered manager is Donatella Olisterno.

Where is Phoenix Futures National Specialist Family Service, Harper House located?

Phoenix Futures National Specialist Family Service, Harper House is located in Saltcoats, United Kingdom.

When did Phoenix Futures National Specialist Family Service, Harper House register with Care Inspectorate?

Phoenix Futures National Specialist Family Service, Harper House first registered on 21 September 2022.

How Saltcoats compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Phoenix Futures National Specialist Family Service, Harper House.

3 rated Good or better
3
Good or better Below Good

Care homes near Saltcoats

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Information disclaimer. Information regarding Phoenix Futures National Specialist Family Service, Harper House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.