Philip Cussins House

“Philip Cussins House provides accommodation with personal care for up to 26 people. 20 people were living at the home when we visited, some of whom were living with dementia. We visited the home on 13 February 2026. This unannounced assessment was triggered due to the age of the current rating for the home. At this inspection the provider had breached regulation relating to good governance. Although, we found no evidence this had adversely impacted on people using the service.”

“The home did not have a registered manager, as they had recently retired. Although interim management arrangements were in place, until a new manager was employed, there was no evidence of an effective handover. The provider did not have a structured approach to quality assurance and had not given the interim manager guidance on their expectations of them. Quality assurance audits and checks were not robust and had not been completed recently. Some information we requested was either not available or very out of date.”