Peter House

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was not delivering care in line with these principles.”

“At the last inspection, the provider was in breach of the legal regulations in relation to safe care and treatment, person-centred care and good governance. Improvements were not found at this inspection, and the provider remained in breach of regulations.”

“At this inspection we found 5 breaches of the legal regulations. The provider was no longer in breach of regulation in relation to person-centred care. However, we found they were in continued breach of regulations relating to safe care and treatment and good governance. They were also in breach of regulations relating to treating people with dignity and respect, consent and safeguarding.”

“People were not treated with dignity and respect at all times. People’s capacity to make decisions and give consent was not effectively assessed and documented. Risks to people’s health and safety were not managed safely. People were not always protected and kept safe. Restrictions in people’s lives were not adequately assessed and monitored. The provider did not have effective governance processes in place to assess, monitor and improve the quality and safety of the service. Concerns were not promptly identified and addressed.”

“In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded. We have also asked the provider for an action plan in response to the concerns found at this inspection.”