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Unclaimed listing CQC record · synced 19 October 2026

No. 18

18 Serpells Meadow, Polyphant, Launceston, Cornwall, PL15 7PR · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good carried forward

Report published 8 April 2024

Beds
3
CQC rating
Good
Registered
2012
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Overview

Key facts

Beds3

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 8 April 2024

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood carried forward

“No 18 is a 'care home' that provides care and support to people with a learning disability and autistic people. The accomodation is spread over 2 adjacent properties. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service accommodates up to 3 people. On the day of the inspection 3 people were living at the home.”

“We carried out our on-site assessment on 14 and 15 January 2024, off site assessment activity started on 10 January 2024 and ended on 30 January 2024.”

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“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

“At our assessment we found No 18 were meeting the principles of Right support, right care, right culture.”

“We looked at 7 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control; Equity in experiences and outcomes; Consent to care and treatment and Assessing needs;. At our last inspection the service was rated good. At this assessment the service remains good.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 8 APRIL 2024 · CQC LOCATION ID 1-447664252 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

17 Jul 2012

Registered with CQC

No. 18 entered the official register.

8 April 2024

Rated Good overall

Report published 8 April 2024 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 6 January 2018, rated Good

Inspected 8 December 2015, rated Good

Registration details

Registration statusActive
Registered17 July 2012
Registered managerMr Jonathan Malcolm Steed
Council areaNorth Cornwall
Integrated care boardNHS Cornwall and the Isles of Scilly Integrated Care Board
Client groupOlder Adults

Location

18 Serpells Meadow, Polyphant, Launceston, Cornwall, PL15 7PROpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is No. 18 registered for?

No. 18 is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does No. 18 have?

There are 3 Single Rooms.

What is No. 18's CQC rating?

No. 18 is rated Good by the Care Quality Commission (report published 8 April 2024). The full CQC inspection report is available at cqc.org.uk/location/1-447664252.

How many beds does No. 18 have?

No. 18 is registered for 3 beds.

Who is the registered manager at No. 18?

The registered manager is Mr Jonathan Malcolm Steed.

When was No. 18 last inspected?

The Care Quality Commission published its latest report on No. 18 on 8 April 2024.

Where is No. 18 located?

No. 18 is located in Launceston, United Kingdom.

When did No. 18 register with CQC?

No. 18 first registered on 17 July 2012.

How Launceston compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to No. 18.

3 rated Good or better
3
Good or better Below Good

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Information disclaimer. Information regarding No. 18 is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.