Miramar Care Home

“Miramar Care Home is a care home providing personal care to people some who are living with dementia. We completed this assessment between 13 March 2024 and 28 March 2024. We undertook this assessment due to concerns about risk management. Whilst we found that people continued to have a good experience and staff received the right training for their roles, we found there was not always detailed guidance for staff to refer to about how to manage potential risks to people’s health and welfare. remained good. The provider’s audits had identified their processes to mitigate risk had not always been followed. Learning from accidents and incidents had not been incorporated into care plans or evaluated to see if the action had been effective. The provider had recently identified some of these shortfalls within the service and there were action plans being put in place. However, we identified there was an increased risk people would not receive care and support to keep them safe as the actions had not been completed. This was identified a breach of regulation in relation to the management of risk.”