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Unclaimed listing CQC record · synced 19 October 2026

Maple Manor

3 Amber Court, Berechurch Hall Road, Colchester, Essex, CO2 9GE · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 19 November 2025

Beds
5
CQC rating
Good
Registered
2011

Maple Manor

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Overview

Key facts

Beds5

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 19 November 2025

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Date of Assessment: 30 September 2025 to 24 October 2025. The service is a care home providing support to up to 5 people with a learning disability and autistic people. There were 5 people living at Maple Manor at the time of our assessment. We carried out this assessment to check for improvements since we last inspected.”

“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

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“Right support: The model of care and setting maximised people’s choice, control and independence. Staff carried out risk assessments to help support people to be safe, whilst still maintaining their independence. People were able to achieve their own ambitions and goals. Some improvements were required to ensure a consistently safe service, by mitigating potential risks. The registered manager acted on our feedback straight away.”

“Right care: Care was person-centred and promoted people’s dignity, privacy and human rights. Staff were kind and compassionate, and treated people in a warm and open way. The support provided was aligned with national best practice guidance for supporting people with a learning disability and or autistic people.”

“Right culture: Within the service itself, the ethos, values, attitudes and behaviours of leaders and care staff ensured people using services led confident, inclusive and empowered lives. We received positive feedback about the registered manager, and systems and processes were established to provide good oversight. However, the registered manager had been asked by the provider to support another location as well as Maple Manor. This meant management oversight and resources had been diverted from Maple Manor. This did not demonstrate the provider had a strategic and well planned approach to ensuring consistency and stability, directly impacting on direction and culture of the service.”

“The service was previously in breach of the legal regulations in relation to safe care and treatment and governance. Improvements were found at this assessment and the service was no longer in breach of these regulations.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 19 NOVEMBER 2025 · CQC LOCATION ID 1-235110538 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

6 Jun 2011

Registered with CQC

Maple Manor entered the official register.

19 November 2025

Rated Good overall

Report published 19 November 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 26 October 2023, rated Requires improvement

Inspected 12 November 2019, rated Good

Inspected 27 April 2017, rated Good

Inspected 31 March 2015, rated Good

Registration details

Registration statusActive
Registered6 June 2011
Registered managerMiss Chelsea Taylor
Council areaColchester
Integrated care boardNHS Suffolk and North East Essex Integrated Care Board
Client groupOlder Adults

Location

3 Amber Court, Berechurch Hall Road, Colchester, Essex, CO2 9GEOpen in Google Maps

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Frequently asked questions

What types of care is Maple Manor registered for?

Maple Manor is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does Maple Manor have?

There are 5 Single Rooms.

What is Maple Manor's CQC rating?

Maple Manor is rated Good by the Care Quality Commission (report published 19 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-235110538.

How many beds does Maple Manor have?

Maple Manor is registered for 5 beds.

Who is the registered manager at Maple Manor?

The registered manager is Miss Chelsea Taylor.

When was Maple Manor last inspected?

The Care Quality Commission published its latest report on Maple Manor on 19 November 2025.

Where is Maple Manor located?

Maple Manor is located in Colchester, United Kingdom.

When did Maple Manor register with CQC?

Maple Manor first registered on 6 June 2011.

How Colchester compares

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Information disclaimer. Information regarding Maple Manor is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.