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Unclaimed listing CQC record · synced 12 October 2026

Manor Lodge

26-28 Manor Road, Romford, Essex, RM1 2RA · View on map

Residential CareMental health conditionsPhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 26 September 2025

Beds
15
CQC rating
Good
Registered
2014
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Overview

Manor Lodge is a residential care home located in Romford, London, RM1 2RA. The home is registered to accommodate up to 15 residents.

The home provides Residential Care services. Manor Lodge has specialisms in Mental Health and Physical disabilities.

Key facts

Beds15

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 26 September 2025

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Date of assessment: 9 September 2025.”

“Manor Lodge is a residential care home that supports people aged 65 or over, some of whom have dementia care or mental health needs. It is registered to accommodate and support up to 16 people. At the time of the inspection, 16 people were living at the home. The service has 3 floors with adapted facilities and ensuite rooms.”

Show the full assessment summaryHide the rest of the summary

“This assessment was carried out by an inspector. We looked at 15 quality statements. We spoke with people who used the service, their relatives, and staff to seek their views about the service.”

“This was a planned assessment, and the report only covers our findings in relation to the key questions safe and well-led. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.”

“The last rating for this service was requires improvement (published 26 November 2022). This assessment was carried out to follow up on actions we told the provider to take at the last inspection.”

“The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation. There was an effective system in place to monitor the quality of the service and identify shortfalls.”

“At our last inspection, we also recommended that the provider followed best practice guidance for adequate staffing levels for homes of this size to ensure people receive the support they need at all times. During this visit, we found there were enough staff to meet their care and support needs.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 26 SEPTEMBER 2025 · CQC LOCATION ID 1-1493509765 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

18 Aug 2014

Registered with CQC

Manor Lodge entered the official register.

26 September 2025

Rated Good overall

Report published 26 September 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 17 October 2022, rated Requires improvement

Inspected 23 August 2021, rated Requires improvement

Inspected 31 January 2019, rated Good

Inspected 12 February 2018, rated Requires improvement

Inspected 22 July 2015, rated Good

Registration details

Registration statusActive
Registered18 August 2014
Registered managerMrs Arulmozhi Muthu
Council areaRomford
Integrated care boardNHS North East London Integrated Care Board
Client groupOlder Adults

Location

26-28 Manor Road, Romford, Essex, RM1 2RAOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Manor Lodge registered for?

Manor Lodge is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Mental health conditions and Physical disabilities.

How many Rooms does Manor Lodge have?

There are 15 Single Rooms.

What is Manor Lodge's CQC rating?

Manor Lodge is rated Good by the Care Quality Commission (report published 26 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1493509765.

How many beds does Manor Lodge have?

Manor Lodge is registered for 15 beds.

Who is the registered manager at Manor Lodge?

The registered manager is Mrs Arulmozhi Muthu.

When was Manor Lodge last inspected?

The Care Quality Commission published its latest report on Manor Lodge on 26 September 2025.

Where is Manor Lodge located?

Manor Lodge is located in Romford, United Kingdom.

When did Manor Lodge register with CQC?

Manor Lodge first registered on 18 August 2014.

How Romford compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Manor Lodge.

6 rated Good or better
Good or better Below Good

Care homes near Romford

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Information disclaimer. Information regarding Manor Lodge is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.