Langley View Residential Home

“Risk assessments were completed and kept under regular review. Staff understood why risk assessments were important to help reduce the risk of harm or injury to people who lived at Langley View. However, risks were not always managed effectively. This meant some aspects of the service were not always safe and there was limited assurance about safety. The facilities met people’s basic needs, but the environment needed refurbishment to bring it up to a good well-maintained standard. There were enough staff with the right skills, qualifications, and experience. Managers made sure staff received training, supervision and regular appraisals to maintain a good standard of care.   ”

“We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and/or who are autistic.  The service did not fully meet this guidance.  ”