Island Sands Residential Care Home

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The Little Oyster Residential Home is a residential care home providing accommodation and personal care for up to 64 people. The service supports people with learning disabilities and autism, physical disabilities and mental health conditions. The main building is arranged across 2 floors with lift access and the service has an annex, bungalows and flats on the same site. Only 1 of the flats was occupied. At the time of our assessment there were 14 living at the service. We carried out this assessment between 7 February 2024 and 13 February 2024. We looked at how the service assessed and planned for people's care needs, and how they trained and supervised staff to support people according to their needs and preferences. We spoke with 10 people, 1 relative and 11 staff during the assessment. We observed care and support in communal areas and reviewed 6 people’s care plans, as well as general records for the service. These included staff training records, meeting records, policies and procedures and audits.”