Harmonia Village
42 Randolph Road, Dover, CT17 0FZ · View on map
Harmonia Village
Harmonia Village
Overview
Harmonia Village is a care home in Dover, Kent, CT17 0FZ. It serves residents needing dementia and nursing care.
The home provides Dementia Care, Nursing Care, and Nursing Dementia Care services. It also supports individuals with physical disabilities and sensory impairment.
Key facts
The inspection record
Overall
Requires improvement
Report published 31 July 2025
“Date of inspection: This inspection took place on 18 and 20 February 2025. We found 3 breaches of the regulations in relation to safe care and treatment, cleanliness and good governance. This was the services first inspection and was unannounced.”
“Harmonia Village provides support to older people many of whom live with dementia. The service is provided across six houses which are arranged on a ‘street’. There is also a main building, the hub, which includes a lounge area and dining area as well as toilet facilities. People spent time in the hub undertaking activities or eating meals.”
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“There were some areas where the service needed to make improvements. For example, ensuring lessons from incidents were shared with all staff and care plans included a sufficient level of detail. Prior to the inspection there were some areas where more staffing was needed. However, this concern was addressed during the inspection. We identified some areas where cleanliness could have been improved.”
“There were systems in place to provide governance. However, these systems had not always led to the improvements needed and would benefit from review in some areas. The model of care provided was aimed at increasing independence. However, there were times when more flexibility had been needed to support people’s needs.”
“People were supported to receive their medicine on time. However, there were some areas where medicine management needed to be improved. These concerns were addressed during the inspection.”
“People were protected from the risk of abuse. The environment was managed safely to ensure risks such as fire safety were managed. People were supported to move into the service safely.”
“The service worked in partnership with other services to improve outcomes for people. The registered manager was accessible to staff and people. Where people raised concerns, action had been taken, and people and staff were listened to.”
“We have asked the provider for an action plan in response to the concerns found at this inspection.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Harmonia Village entered the official register.
Rated Requires improvement overall
Report published 31 July 2025 by the Care Quality Commission.
Record last synced
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Registration details
Location
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Frequently asked questions
What types of care is Harmonia Village registered for?
Harmonia Village is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Physical disabilities and Sensory impairment.
How many Rooms does Harmonia Village have?
There are 36 Single Rooms.
What is Harmonia Village's CQC rating?
Harmonia Village is rated Requires improvement by the Care Quality Commission (report published 31 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-15013332605.
How many beds does Harmonia Village have?
Harmonia Village is registered for 36 beds.
Who is the registered manager at Harmonia Village?
The registered manager is Mr Syam Mohan Mohanan Pillai.
When was Harmonia Village last inspected?
The Care Quality Commission published its latest report on Harmonia Village on 31 July 2025.
Where is Harmonia Village located?
Harmonia Village is located in Dover, United Kingdom.
When did Harmonia Village register with CQC?
Harmonia Village first registered on 31 March 2023.
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Information disclaimer. Information regarding Harmonia Village is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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