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Unclaimed listing CQC record · synced 19 October 2026

Hailey House

Highlands Drive, Maldon, Essex, CM9 6HY · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 14 January 2025

Beds
20
CQC rating
Good
Registered
2017
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Overview

Key facts

Beds20
OwnershipJPRN Ltd

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 14 January 2025

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“Hailey House is a residential care home, providing accommodation and personal care for up to 20 people. The service provides care for older people. At the time of our assessment, they were supporting 9 people. An unannounced site visit to the service was carried out on 11 November 2024. The assessment was completed to follow up on the breaches of the regulations and warning notices from the last inspection on 11 and 17 May 2023 which was rated as inadequate (published 24 August 2023) to see if improvements had been made. We looked at all 5 key questions at this assessment. We found the manager had made significant improvements to all aspects of the service and the provider was no longer in breach of the regulations in safe, responsive and well led found at the last assessment. We found the service had improved overall and is now rated good based on the review of the quality statements in all key questions we looked at.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 14 JANUARY 2025 · CQC LOCATION ID 1-3684879550 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

28 Apr 2017

Registered with CQC

Hailey House entered the official register.

14 January 2025

Rated Good overall

Report published 14 January 2025 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 May 2023, rated Inadequate

Inspected 18 March 2021, not rated

Inspected 8 May 2018, rated Good

Registration details

Registration statusActive
Registered28 April 2017
Registered managerMs Tracy Anne Jackson
Council areaMaldon
Integrated care boardNHS Mid and South Essex Integrated Care Board
Client groupOlder Adults

Location

Highlands Drive, Maldon, Essex, CM9 6HYOpen in Google Maps

Family reviews

No reviews yet for Hailey House

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Frequently asked questions

What types of care is Hailey House registered for?

Hailey House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Hailey House have?

There are 20 Single Rooms.

What is Hailey House's CQC rating?

Hailey House is rated Good by the Care Quality Commission (report published 14 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-3684879550.

How many beds does Hailey House have?

Hailey House is registered for 20 beds.

Who is the registered manager at Hailey House?

The registered manager is Ms Tracy Anne Jackson.

When was Hailey House last inspected?

The Care Quality Commission published its latest report on Hailey House on 14 January 2025.

Where is Hailey House located?

Hailey House is located in Maldon, United Kingdom.

When did Hailey House register with CQC?

Hailey House first registered on 28 April 2017.

How Maldon compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Hailey House.

5 rated Good or better
1
Good or better Below Good

Care homes near Maldon

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Information disclaimer. Information regarding Hailey House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.