Greathed Manor Nursing Home

“Greathed Manor is a nursing home providing care to adults with physical and health related support needs, some of whom live with dementia. The assessment was completed between 20 June and 11 July 2024. An unannounced site visit to the home was carried out on 20 June 2024. We reviewed quality statements from the safe and well-led domains as part of this assessment. The service was rated good.”

“People received safe care from staff who were well-trained and knowledgeable in their roles. Staff and the provider promoted people’s independence, offering them choices in their day to day lives. This bought good outcomes for people in relation to both health benefits and general wellbeing. The management team were all visible in the home and known well by people and their relatives. The staff team felt supported by the registered manager and additionally the registered manager was supported by a hands-on management team. There were strong person-centred and inclusion values in the home where people felt they could speak up if they had any concerns and these would be dealt with appropriately. The provider had clear, competent policies, procedures and governance systems that had been embedded in the service to ensure good standards and drive improvement.”