Gracefield Health Care Limited (GHC) – 31 St Domingo Grove

“The service is located in a residential area of Anfield, Liverpool, with accommodation arranged across four floors. The service supports people with a learning disability, autistic people, and individuals with mental health support needs. At the time of the assessment, six people were living at the service.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“Care plans and risk assessments were in place and provided staff with clear guidance on how to support people safely. Although some care plans did not consistently evidence people’s involvement, staff and relatives told us that people were actively engaged in planning their care. The service had systems in place to monitor accidents and incidents, identify learning, and share information appropriately.”

“The service worked with a multidisciplinary team to ensure people’s needs were met. People had meaningful and personalised goals, which were reviewed regularly. Mental capacity assessments and best interest decisions were completed in line with the Mental Capacity Act. Any restrictions in place were done lawfully and reviewed. People were encouraged to maintain their independence and had individual timetables, enabling regular access to the community.”

“People were supported by staff who knew them well, and we observed positive and respectful interactions between staff and those living in the service. Meetings with people, relatives and staff were used to share information and drive improvements.”

“Quality assurance systems were in place and provided detailed oversight of the service. These systems supported effective monitoring, continuous improvement and ensured the service operated safely.”