Fountain Nursing and Care Home Limited

“Date of Assessment: 30 April 2025 to 02 June 2025. The site visits took place on 30 April, 01, 06, 07, 14 and 27 May 2025. The assessment was prompted by reviewing information we held about the service and concerns raised with us about the safety and well-being of people at the service. Fountain Nursing and Care Home Limited is a care home, providing nursing and personal care for up to 27 older adults, many living with dementia or complex mental health needs. At the time of our assessment there were 26 people living at the service.We found since our last inspection the service had deteriorated and we identified 9 new breaches of regulations relating to person centred care, dignity and respect, consent, risk management, nutrition and hydration, safe premises and equipment, staffing, fit and proper persons employed and good governance.”

“The provider did not ensure people’s individual needs and preferences were met. Staff failed to consistently uphold people’s dignity and respect or to gain their consent. Staff had insufficient guidance and knowledge for the management of people’s known health conditions and risks. People’s individual nutrition and hydration needs were not always managed effectively, and they were not fully supported to make choices about what they ate.”