Ellis House

“Date of Assessment: 12 February to 27 February 2026. This service is a residential care home for older and younger adults with mental health needs, sensory impairment, physical disabilities, and for adults with a learning disability and autistic people. We assessed the service against ‘Right Support, Right Care, Right Culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“The service delivered Right Support by helping people live safely with consistent staffing, positive risk‑taking and well‑planned transitions. Staff understood people well, worked collaboratively with families and professionals and communicated in ways that suited each person. While improvements were needed in medicines storage and training records, the provider acted promptly and strengthened systems and oversight.”