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Unclaimed listing CQC record · synced 12 October 2026

Eastbourne House

The Links, Whitley Bay, Tyne and Wear, NE26 1PG · View on map

Residential CareCaring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditions +2 more
Regulated by CQC · England Full report ↗
Outstanding Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing exceptionally well.” Read the CQC report

Safe GoodEffective OutstandingCaring OutstandingResponsive OutstandingWell-led Outstanding

Report published 21 May 2026

Beds
72
CQC rating
Outstanding
Registered
2014

Eastbourne House

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Overview

Eastbourne House is a residential care home located in Whitley Bay, Tyne and Wear, NE26 1PG. The home serves adults both over and under 65 years old.

The home provides Residential Care services. Specialisms include caring for adults over 65 years, caring for adults under 65 years, dementia, mental health conditions, physical disabilities, and sensory impairment.

Key facts

Beds72

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Outstanding

Report published 21 May 2026

SafeGood
EffectiveOutstanding
CaringOutstanding
ResponsiveOutstanding
Well-ledOutstanding

“We carried out an assessment of this residential care home between 16 and 23 February 2026 with final feedback given on 9 March 2026. We visited because the service had an aged rating and required a full review of quality and safety under our new assessment approach. The home provides care and support for older people, including people living with dementia.”

“The provider had not only maintained a good standard of care since our last inspection but continued to improve. At this inspection we found the service was providing an exceptional level of person-centred care. The environment was warm, welcoming and homely. People told us staff were especially kind and supportive, and we saw consistently positive interactions during our visit. People said they felt safe living at the home, and relatives expressed confidence in the quality of care and leadership.”

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“Staff worked extremely well together and showed dedication to supporting people to live meaningful, fulfilling lives. Activities were varied and inclusive, and staff encouraged people to take part in pastimes that mattered to them.”

“Mealtimes were calm, well organised and person‑centred. People described food as enjoyable and said there was plenty of choice. People who were at risk of malnutrition were given targeted support to promote good nutrition.”

“Leaders were visible and approachable. Staff told us they felt supported, and relatives said communication from managers was excellent.”

“The service was committed to continuous improvement. Staff described a strong learning culture where ideas were encouraged, and improvements embedded across the service. The provider maintained effective governance, and audits demonstrated a clear understanding of performance, risk and quality.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 21 MAY 2026 · CQC LOCATION ID 1-1440782644 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

13 Jun 2014

Registered with CQC

Eastbourne House entered the official register.

21 May 2026

Rated Outstanding overall

Report published 21 May 2026 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 January 2022, not rated

Inspected 21 June 2018, rated Good

Inspected 10 September 2015, rated Good

Registration details

Registration statusActive
Registered13 June 2014
Registered managerDebbie White
Council areaTynemouth
Integrated care boardNHS North East and North Cumbria Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

The Links, Whitley Bay, Tyne and Wear, NE26 1PGOpen in Google Maps

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Frequently asked questions

What types of care is Eastbourne House registered for?

Eastbourne House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities and Sensory impairment.

How many Rooms does Eastbourne House have?

There are 72 Single Rooms.

What is Eastbourne House's CQC rating?

Eastbourne House is rated Outstanding by the Care Quality Commission (report published 21 May 2026). The full CQC inspection report is available at cqc.org.uk/location/1-1440782644.

How many beds does Eastbourne House have?

Eastbourne House is registered for 72 beds.

Who is the registered manager at Eastbourne House?

The registered manager is Debbie White.

When was Eastbourne House last inspected?

The Care Quality Commission published its latest report on Eastbourne House on 21 May 2026.

Where is Eastbourne House located?

Eastbourne House is located in Whitley Bay, United Kingdom.

When did Eastbourne House register with CQC?

Eastbourne House first registered on 13 June 2014.

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Information disclaimer. Information regarding Eastbourne House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.