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Unclaimed listing CQC record · synced 12 October 2026

Eagles Mount Care Home

25 Birds Hill Road, Poole, Dorset, BH15 2QJ · View on map

Dementia CareResidential CareMental Health
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring Good carried forwardResponsive GoodWell-led Good

Report published 6 November 2024

Beds
72
CQC rating
Good
Registered
2022

Eagles Mount Care Home

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Overview

Key facts

Beds72

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 6 November 2024

SafeGood
EffectiveGood
CaringGood carried forward
ResponsiveGood
Well-ledGood

“Eagles Mount Care Home is registered to provide personal care for up to 72 people. Nursing care is not provided. At the time of assessment, the service was supporting 47 people, including people with a learning disability and people living with dementia.”

“The assessment took place between 30 September 2024 and 5 October 2024. We visited the service on 30 September 2024 and 2 October 2024. During this assessment we assessed the quality statements under the key questions of safe, effective, responsive and well-led to check the provider had followed their action plan to make improvements.”

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“We found the service had made improvements and the provider was no longer in breach of regulations. The rating has changed from requires improvement (published 8 February 2023) to good.”

“The management of the service and provider had created a culture where people and their relatives were listened to, incidents were investigated, and lessons were learnt to identify and embed good practice. Adverse events were reviewed and actioned by the management team, for example, safety checks undertaken by staff, were audited and checked by the management team. This enabled the management team to make continuous improvements.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 6 NOVEMBER 2024 · CQC LOCATION ID 1-13308161611 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

3 Aug 2022

Registered with CQC

Eagles Mount Care Home entered the official register.

6 November 2024

Rated Good overall

Report published 6 November 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 8 February 2023, rated Requires improvement

Inspected 18 November 2020, not rated

Inspected 8 April 2020, rated Requires improvement

Inspected 26 January 2019, rated Requires improvement

Inspected 23 August 2018, rated Good

Inspected 22 June 2017, rated Requires improvement

Registration details

Registration statusActive
Registered3 August 2022
Registered managerMs Jacqueline Joan Macon, Miss Emma Violet Smith
Council areaPoole
Integrated care boardNHS Dorset Integrated Care Board
Client groupOlder Adults

Location

25 Birds Hill Road, Poole, Dorset, BH15 2QJOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Eagles Mount Care Home registered for?

Eagles Mount Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health.

How many Rooms does Eagles Mount Care Home have?

There are 72 Single Rooms.

What is Eagles Mount Care Home's CQC rating?

Eagles Mount Care Home is rated Good by the Care Quality Commission (report published 6 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-13308161611.

How many beds does Eagles Mount Care Home have?

Eagles Mount Care Home is registered for 72 beds.

Who is the registered manager at Eagles Mount Care Home?

The registered manager is Ms Jacqueline Joan Macon, Miss Emma Violet Smith.

When was Eagles Mount Care Home last inspected?

The Care Quality Commission published its latest report on Eagles Mount Care Home on 6 November 2024.

Where is Eagles Mount Care Home located?

Eagles Mount Care Home is located in Poole, United Kingdom.

When did Eagles Mount Care Home register with CQC?

Eagles Mount Care Home first registered on 3 August 2022.

How Poole compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Eagles Mount Care Home.

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Information disclaimer. Information regarding Eagles Mount Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.