Skip to main content
Unclaimed listing CQC record · synced 19 October 2026

The Dunes

49 Cynthia Road, Parkstone, Poole, Dorset, BH12 3JE · View on map

Residential CareLearning disabilitiesPhysical disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 March 2026

Beds
4
CQC rating
Good
Registered
2011

The Dunes

Gallery Image
1/1
Operators add a full gallery & video with Advanced

Overview

Key facts

Beds4

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 5 March 2026

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“The Dunes is a care home providing personal care for up to 4 people with a learning disability and/or autistic people. There were 4 people living at the service during this inspection. This was a planned inspection, and we included all the quality statements under each of the 5 key questions. The inspection took place on the 10 and 11 February 2026. The service had safe systems in place which meant people were protected from avoidable harm. People’s rights were respected, and they were supported to make choices. A blended training programme meant staff had the necessary skills and knowledge to provide care. Safeguarding procedures were in place. The service learned from accidents, incidents and events. Recruitment processes were established and operated effectively. People received their medicines as prescribed, and processes for ensuring safe monitoring of medicines were in place. People had access to health and social care professionals to ensure their wellbeing. People’s rights were fully respected, and staff sought people’s consent prior to any interventions. Staff were kind and caring, treating people with dignity and respect. People had access to a wide range of activities. Governance systems were in place to ensure oversight, including at provider level. There was confidence in the registered manager and management team. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 5 MARCH 2026 · CQC LOCATION ID 1-340716247 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

24 Nov 2011

Registered with CQC

The Dunes entered the official register.

5 March 2026

Rated Good overall

Report published 5 March 2026 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 23 January 2017, rated Good

Registration details

Registration statusActive
Registered24 November 2011
Registered managerMiss Charlotte Louise Watson
Council areaPoole
Integrated care boardNHS Dorset Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

49 Cynthia Road, Parkstone, Poole, Dorset, BH12 3JEOpen in Google Maps

Family reviews

No reviews yet for The Dunes

Reviews on YourCareHome are written by residents and their families. Know this home? Help the next family choosing.

Frequently asked questions

What types of care is The Dunes registered for?

The Dunes is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Physical disabilities.

How many Rooms does The Dunes have?

There are 4 Single Rooms.

What is The Dunes's CQC rating?

The Dunes is rated Good by the Care Quality Commission (report published 5 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-340716247.

How many beds does The Dunes have?

The Dunes is registered for 4 beds.

Who is the registered manager at The Dunes?

The registered manager is Miss Charlotte Louise Watson.

When was The Dunes last inspected?

The Care Quality Commission published its latest report on The Dunes on 5 March 2026.

Where is The Dunes located?

The Dunes is located in Poole, United Kingdom.

When did The Dunes register with CQC?

The Dunes first registered on 24 November 2011.

How Poole compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Dunes.

6 rated Good or better
Good or better Below Good

Care homes near Poole

Run The Dunes?

Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.

Claim this listing

Badges & awards

Information disclaimer. Information regarding The Dunes is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.