Davies Court

“Date of assessment: 3 September – 3 October 2025. We visited the service on 3 September 2025 and reviewed the care and support people received along with their care records and management information. Davies Court is a 'care home’ and provides long term, respite and intermediate care to older people. Some people using the service were living with dementia. Davies Court can accommodate up to 60 people in 4 separate units. On the day of inspection there were 47 people using the service. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection. We carried out this assessment under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act.”

“There was a learning culture in the care home. Accidents and incidents were reviewed and analysed. The provider shared concerns quickly and appropriately. There were appropriate systems and processes in place to report any concerns about safety. Members of staff confirmed they knew how to report concerns. The provider had developed specific person-centred care plans for each element of people’s care and support. People strengths were identified and goals were set with people. There was good deployment of staff throughout the service and we observed people being supported by members of staff who were kind and caring. Some people told us they felt there were not sufficient members of staff and we shared this with the management team who provided assurances about staff levels and appropriate deployment. Medicines were managed safely and there were systems in place to monitor, review and audit medicine management processes. However, we did identify areas where improvements could be made. These areas included storage of prescribed thickeners for people’s drinks, body maps for pain patches and protocols for ‘as and when’ medication.”