Country Court
North Country Court, Southcoates Lane, Hull, Humberside, HU9 3TQ · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 16 January 2026
“Date of assessment: 17 and 18 November 2025. Country Court is a care home providing accommodation and personal care for older adults, including people living with dementia. Whilst people told us they felt safe, and staff were observed to be kind and respectful, concerns persist around governance, risk management and care planning.”
“However, improvements had been made since the last inspection including better safeguarding oversight and more structured audits. Care plans were person centred and specific, although some risk assessments were generic and not routinely reviewed. Infection prevention and control practices were variable, and environmental audits identified refurbishment needs that had not been addressed. Furthermore, some staff did not correctly sanitise their hands. Staffing levels were sufficient, and staff spoke positively about teamwork and support from local managers.”
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“Leadership remains a key area of concern. Governance systems did not ensure timely action on all identified risks, and some staff expressed frustration about the provider’s lack of engagement and investment. Whilst the acting manager and deputy were valued for their commitment, the absence of effective provider-level leadership undermines progress.”
“Overall, the culture within the home is caring and staff are dedicated, but systemic weaknesses in leadership, governance and planning mean the service cannot yet demonstrate consistent, high-quality, person-centred care.”
“We found the previous breach in relation to person centred care, safeguarding, consent, safe care and treatment were now met and the provider was no longer in breach of these regulations. There was a continued breach in relation to governance. There has been no registered manager in post for over 18 months, which was a breach of registration conditions. Whilst there are now governance systems in place, these are not always effective in identifying issues and addressing them in a timely way. This is a continued breach of regulation in relation to good governance.”
“In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website if appropriate, after any representations and / or appeals have been concluded.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Country Court entered the official register.
Rated Requires improvement overall
Report published 16 January 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 21 February 2023, rated Good
Inspected 18 May 2021, rated Requires improvement
Inspected 3 December 2020, rated Requires improvement
Inspected 17 October 2018, rated Good
Inspected 24 March 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Country Court registered for?
Country Court is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.
How many Rooms does Country Court have?
There are 34 Single Rooms.
What is Country Court's CQC rating?
Country Court is rated Requires improvement by the Care Quality Commission (report published 16 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-115894065.
How many beds does Country Court have?
Country Court is registered for 34 beds.
When was Country Court last inspected?
The Care Quality Commission published its latest report on Country Court on 16 January 2026.
Where is Country Court located?
Country Court is located in Hull, United Kingdom.
When did Country Court register with CQC?
Country Court first registered on 12 January 2011.
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Information disclaimer. Information regarding Country Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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