Corner Oaks
32 Beach Drive, Scratby, Great Yarmouth, NR29 3NP · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 28 March 2025
“We completed assessment visits to Corner Oaks on 03 February and 11 February 2025. This is a service for people with a learning disability and autistic people. At the time of our inspection 6 people were living at the service. We identified areas of poor governance and oversight arrangements within the service. The provider was not ensuring audits and quality checks were completed to a good standard, and where risks and areas of improvement were identified, these were not always addressed. The registered manager and provider were not ensuring incidents and events happening within the service were reported to external stakeholders including CQC in line with their regulatory responsibilities. People’s abilities to consent to the use of closed circuit television (CCTV) within communal areas of the service had not been thoroughly assessed, and less restrictive alternatives had not been explored to justify ongoing usage. The decision to use CCTV was not being kept under regular review by the provider in line with their regulatory responsibilities. Overall, people received care from compassionate staff, responsive to their needs and ensuring people led meaningful lives. Staff understood people’s needs and used their skills and expertise to maximise people’s levels of independence. This was the first inspection of the service since they registered. We have identified 2 breaches of the regulations, for consent to care and treatment and good governance. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Corner Oaks entered the official register.
Rated Requires improvement overall
Report published 28 March 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Registration details
Location
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Frequently asked questions
What types of care is Corner Oaks registered for?
Corner Oaks is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.
How many Rooms does Corner Oaks have?
There are 6 Single Rooms.
What is Corner Oaks's CQC rating?
Corner Oaks is rated Requires improvement by the Care Quality Commission (report published 28 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-14164648033.
How many beds does Corner Oaks have?
Corner Oaks is registered for 6 beds.
Who is the registered manager at Corner Oaks?
The registered manager is Mrs Heidi Yvette Payling.
When was Corner Oaks last inspected?
The Care Quality Commission published its latest report on Corner Oaks on 28 March 2025.
Where is Corner Oaks located?
Corner Oaks is located in Great Yarmouth, United Kingdom.
When did Corner Oaks register with CQC?
Corner Oaks first registered on 17 October 2022.
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Information disclaimer. Information regarding Corner Oaks is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.