Cleveland House
1 Cleveland Road, South Woodford, London, E18 2AN · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 19 May 2025
“We carried out our assessment of this service between 20 April 2025 to 02 May 2025. We visited the service on 24 April 2025. Cleveland House is a care home registered to accommodate and support up to 11 people with mental health needs, learning disabilities and/or autism. At the time of the assessment, 11 people were using the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area.”
“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
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“We spoke with the registered manager, deputy manager, 3 staff, 2 people living at the service and 4 relatives as part of this assessment.”
“This was a planned assessment, and the report only covers our findings in relation to the key questions safe and well-led. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.”
“The last rating for this service was requires improvement (published 16 November 2023) in risk management, medicine management and governance. At this assessment the service had made improvements, and we have rated them good and is no longer in breach of regulations.”
“The systems for administration of medicines were now operated effectively. Risks associated with people’s care and support had been fully assessed. The provider had effective systems to assess, monitor and improve the quality and safety of the service.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Cleveland House entered the official register.
Rated Good overall
Report published 19 May 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 10 October 2023, rated Requires improvement
Inspected 7 October 2022, rated Good
Inspected 9 June 2022, rated Good
Inspected 18 October 2018, rated Good
Inspected 11 January 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Cleveland House registered for?
Cleveland House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.
How many Rooms does Cleveland House have?
There are 11 Single Rooms.
What is Cleveland House's CQC rating?
Cleveland House is rated Good by the Care Quality Commission (report published 19 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-9656379945.
How many beds does Cleveland House have?
Cleveland House is registered for 11 beds.
Who is the registered manager at Cleveland House?
The registered manager is Mrs Lucia El Gabry.
When was Cleveland House last inspected?
The Care Quality Commission published its latest report on Cleveland House on 19 May 2025.
Where is Cleveland House located?
Cleveland House is located in London, United Kingdom.
When did Cleveland House register with CQC?
Cleveland House first registered on 1 December 2020.
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Information disclaimer. Information regarding Cleveland House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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